The ads I'm watching are too long
The ads you watch in exchange for tokens should not exceed 30 seconds. If you come across an ad that is longer than that, please send us an email through the game along with a screenshot of the ad you were watching.
If possible, please access the information button of the ad and take a screenshot of the screen. This will let us know which ad network is presenting those ads. The information button usually is located at one of the corners of the ad and could look like one of the following:
Keep in mind that the icon might differ from network to network and that they also can look like the following:
It is worth mentioning that, apart from the ads that reward you tokens, any ad that automatically pops up in the game can be skipped a few seconds after it started to play.