I watched an ad but didn't receive any tokens

We apologize for any inconvenience you may have experienced! If you encountered an issue where an advertisement didn't reward you with the expected tokens or Bitz, it could be related to a connectivity problem. For guidance on what to do in this situation, I can recommend having a look at the following article: Why am I getting a Network Error?


If the information in the article doesn't provide a solution, you can count on us to help. Simply send us an email through the in-game contactform explaining what happened and we'll help you out! For more effective assistance, please provide a clear description of the problem and, if possible, include screenshots or a screen recording.

To contact us, just tap the menu-icon in the top right corner, press "Settings", scroll down to "Help" and then press "Contact Us" in the top left corner. See how it's done below:

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