I lost my progress! How can I recover it?
We understand how frustrating this situation can be, but rest assured that there are solutions to resolve and prevent it.
We offer several options for saving your progress: Google Play Games, iCloud / Apple, and Facebook. You can learn more about these options by checking out this article: How to synchronize with other devices?
If the information in the article doesn't provide a solution, you can count on us to help. Simply send us an in-game email confirming your current world, group, or puzzle, and we'll assist in recovering it!
To contact us, just tap the menu-icon in the top right corner, press "Settings", scroll down to "Help" and then press "Contact Us" in the top left corner. See how it's done below:
