I tried to watch an ad but it did not play
When you try to watch a video, and it doesn't load, it might be due to either an unstable internet connection or issues with the game's ad selection system. To address this, we suggest the following steps:
- Confirm that your internet connection is working and stable.
- Close any background applications.
- Consider using a different network, whether it's Wi-Fi or 3G/4G.
- Restart your device and the router.
- If possible, wait for a few moments to see if the issue resolves on its own.
In case the problem persist, please send us an email from within the game. This would allow us to investigate the situation more thoroughly. To send such an email, please follow the steps illustrated in the image below:
