I have a subscription but it's not working
If you’re one of our subscribers or paid for an ad-free experience, but are not having access to your privileges, then please follow these steps:
- Access the game’s shop
- Scroll down to the very bottom of the screen.
- Tap on Restore Purchase.
Now, if was unsusseccful, then please send us an email through the game by clicking in Settings > Help > Contact us. Make sure to tell us a bit more about the situation as well as attaching the receipt of your purchase, please. This way, we’ll be able to help you 🤗.